MSS405078 - Lead and manage people within competitive systems and practices
Assessor Resource
MSS405078 Lead and manage people within competitive systems and practices
Assessment tool
Version 1.0 Issue Date: May 2024
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Submission Requirements
List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here
Assessment task 1: [title] Due date:
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Assessment Tasks
Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.
Observation Checklist
Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice
Yes
No
Comments/feedback
Confirm, with management, organisation’s values, goals and strategies for competitive systems and practices
Establish which competitive systems and practices are being used or proposed within organisation and their stage of implementation
Identify key performance indicators (KPIs) for each system and/or practice
Identify personnel who create value for each KPI
Identify other personnel affected by or contributing to competitive systems and/or practices across functions and levels of organisation
Use planned and ad hoc communication mechanisms with value creators, managers and other key stakeholders to seek input and communicate information
Develop and maintain a formal mechanism for top-down and bottom-up flow of issues, concerns and suggestions across the organisation
Support people to contribute to flow of frank and respectful communications
Demonstrate respect for differing perspectives, innovative ideas and expertise of value creators
Demonstrate, and assist others to develop, ability to take and give constructive feedback
Facilitate open communications between stakeholders to evaluate work activities and discuss challenges and achievements
Analyse levels of participation and patterns of communications to identify structural, personal, cultural, skills or other barriers to two-way flow of communications
Take or initiate action to address identified barriers
Facilitate and guide communications to identify current and potential issues
Assist stakeholders to formulate issues to incorporate diverse perspectives
Ask questions, seek clarification and provide information to encourage detailed understanding of issues
Review, with input from stakeholders, alignment with values, goals and strategies for competitive systems and practices
Identify and explain boundaries and non-negotiable issues
Liaise with team members and stakeholders to develop possible win-win solutions
Negotiate agreed solution/s in accordance with organisation values, goals and competitive systems and practices
Confirm agreement on solution/s with relevant managers and obtain any required authorisations
Consult with stakeholders to plan implementation of solution/s
Take or initiate action to implement solution/s
Determine KPIs for solution/s
Monitor implementation for alignment to plan and expected outcomes
Discuss progress with stakeholders to identify and resolve any issues
Evaluate effectiveness of solution/s with input from stakeholders
Take action to adjust implementation and/or identify different solutions, as required, in response to issues
Forms
Assessment Cover Sheet
MSS405078 - Lead and manage people within competitive systems and practices
Assessment task 1: [title]
Student name:
Student ID:
I declare that the assessment tasks submitted for this unit are my own work.
Student signature:
Result: Competent Not yet competent
Feedback to student
Assessor name:
Signature:
Date:
Assessment Record Sheet
MSS405078 - Lead and manage people within competitive systems and practices
Student name:
Student ID:
Assessment task 1: [title] Result: Competent Not yet competent
(add lines for each task)
Feedback to student:
Overall assessment result: Competent Not yet competent