Assessor Resource

MSS405078
Lead and manage people within competitive systems and practices

Assessment tool

Version 1.0
Issue Date: May 2024


You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Confirm, with management, organisation’s values, goals and strategies for competitive systems and practices 
Establish which competitive systems and practices are being used or proposed within organisation and their stage of implementation 
Identify key performance indicators (KPIs) for each system and/or practice 
Identify personnel who create value for each KPI 
Identify other personnel affected by or contributing to competitive systems and/or practices across functions and levels of organisation 
Use planned and ad hoc communication mechanisms with value creators, managers and other key stakeholders to seek input and communicate information 
Develop and maintain a formal mechanism for top-down and bottom-up flow of issues, concerns and suggestions across the organisation 
Support people to contribute to flow of frank and respectful communications 
Demonstrate respect for differing perspectives, innovative ideas and expertise of value creators 
Demonstrate, and assist others to develop, ability to take and give constructive feedback 
Facilitate open communications between stakeholders to evaluate work activities and discuss challenges and achievements 
Analyse levels of participation and patterns of communications to identify structural, personal, cultural, skills or other barriers to two-way flow of communications 
Take or initiate action to address identified barriers 
Facilitate and guide communications to identify current and potential issues 
Assist stakeholders to formulate issues to incorporate diverse perspectives 
Ask questions, seek clarification and provide information to encourage detailed understanding of issues 
Review, with input from stakeholders, alignment with values, goals and strategies for competitive systems and practices 
Identify and explain boundaries and non-negotiable issues 
Liaise with team members and stakeholders to develop possible win-win solutions 
Negotiate agreed solution/s in accordance with organisation values, goals and competitive systems and practices 
Confirm agreement on solution/s with relevant managers and obtain any required authorisations 
Consult with stakeholders to plan implementation of solution/s 
Take or initiate action to implement solution/s 
Determine KPIs for solution/s 
Monitor implementation for alignment to plan and expected outcomes 
Discuss progress with stakeholders to identify and resolve any issues 
Evaluate effectiveness of solution/s with input from stakeholders 
Take action to adjust implementation and/or identify different solutions, as required, in response to issues 

Forms

Assessment Cover Sheet

MSS405078 - Lead and manage people within competitive systems and practices
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

MSS405078 - Lead and manage people within competitive systems and practices

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: